Privacy Policy

1. Introduction

Mallee Capitholm ("we", "us", "our") provides AI-driven data analysis and risk mitigation services for digital asset portfolios. This Policy describes the categories of information we may collect when you visit our website, request a briefing, or otherwise interact with us, and how that information is used and protected. By using our website, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

Contact Information

Name, email address, phone number, and company details submitted through contact or briefing request forms.

Technical Information

IP address, browser type, device identifiers, operating system, and general usage data collected automatically via standard web logging.

Communication Records

Records of correspondence, enquiries, and feedback exchanged with our team.

Cookies & Similar Technologies

Information collected through cookies or comparable technologies used to support site functionality and analytics, as described in Section 6.

3. How We Use Information

We use the information described above for purposes that may include:

Service Delivery

Responding to briefing requests, enquiries, and providing requested information about our services.

Website Operation

Maintaining, securing, and improving the functionality and performance of our website.

Communication

Sending administrative or service-related messages relevant to your enquiry or engagement with us.

Legal Compliance

Meeting applicable legal, regulatory, or contractual obligations where relevant.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our services, or compliance with a legal obligation. The specific basis applied will depend on the nature of the interaction and the jurisdiction concerned.

5. Sharing of Information

We do not sell personal information. We may share information with:

Service Providers

Third parties that support our website hosting, communications, or administrative functions, acting on our instructions.

Legal & Compliance

Authorities or advisors where disclosure is required to comply with law, regulation, or a valid legal process.

Business Transfers

A successor entity in the event of a merger, acquisition, or reorganisation of our business.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand general usage patterns. You can typically control or disable cookies through your browser settings; doing so may affect certain features of the site. This Policy should be updated to reflect the specific cookies actually deployed on the live site, including any analytics or advertising technologies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, including any legal, accounting, or reporting requirements. Retention periods will vary depending on the type of information and the context in which it was collected.

8. Data Security

We apply reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Depending on where our service providers or infrastructure are located, information may be processed or stored in jurisdictions other than your own. Where such transfers occur, appropriate safeguards consistent with applicable law should be implemented and described here.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that it can be removed.

12. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website following any update constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out via our Contact page.